To offer a more consistent user experience and to support upcoming enhancements, all backups will run from our Europe (Germany) region from August 1st, 2022.

If your backups are configured in our Asia (Singapore), Oceania (Sydney) or North America (Canada) region then please switch to one of our endpoints in  Europe (Germany) before August 1st, 2022.

You can easily change the endpoint on the integration settings page. You don't need to delete any nodes or integration.

If you are using a firewall or need to add our IP to the access list then you can find BackupSheep IPs here https://support.backupsheep.com/en/articles/5252253-backupsheep-ips
 
We offered multi-region support since 2018. However, the configuration of server hardware & bandwidth is different in every region. This makes our development process slow and user experience inconsistent across different regions.

We have recently deployed our storage cluster in Germany with our hosting partner Hetzner and we are working on adding more resources to support the development of new enhancements. 

If you have any questions then please use our live chat or contact us at support@backupsheep.com